CasaVita ZenWave Head Spa is a wearable relaxation device created to bring a calm, spa-like head and eye experience into your daily routine. It combines air compression, gentle heat, and a short guided session to help you unwind and reset.

ZenWave is designed for adults who want a simple, repeatable relaxation ritual, especially people managing screen fatigue, busy schedules, stress, and evening wind-down routines.

Most customers use ZenWave to create a more restful, calming self-care moment. It is designed to support relaxation, comfort, and recovery time, not to diagnose, treat, or cure medical conditions.

ZenWave uses rhythmic air compression to create a gentle pressure experience around key contact areas. The sensation is intended to feel soothing, structured, and spa-like.

Gentle warmth can make a session feel more calming and restorative by helping the overall experience feel softer, more comfortable, and easier to settle into.

ZenWave is not a medical sleep device, but many customers choose to use it before bed as part of a wind-down ritual that helps them feel more relaxed before sleep.

ZenWave is designed to support moments of calm and reset. Many users include it in self-care routines after work, after screen time, or before sleep.

Yes. ZenWave is designed for regular home use when used as directed and when the experience remains comfortable for you.

Your box includes the ZenWave device, charging cable, and user manual.

Press and hold the power button until the device responds. If it does not turn on, charge it first and try again.

Use the mode button to cycle through the available massage programs. Each mode is designed to create a slightly different relaxation feel.

Use the intensity controls to move between the available levels. For first use, we recommend starting at the lowest comfortable setting.

Each guided session is designed around a 15-minute cycle.

You can use ZenWave daily if it feels comfortable and fits your routine.

Yes. Once the device has sufficient charge, it can be used normally.

We recommend reading the manual before first use so you understand the controls, session structure, and safety guidance.

ZenWave includes multiple modes designed to create different relaxation rhythms, from gentler comfort to more immersive sessions.

The modes vary in how compression and heat are combined, along with the pacing of the session, so you can choose the experience that feels best for you.

Press the mode button during use to move to the next available program.

If your model supports independent heat control, yes. If not, heat may be paired with the selected massage mode.

If your model supports that option, yes. Otherwise, compression is part of the selected program.

Yes. Many people use ZenWave while lying down in a quiet, comfortable setting.

Yes. It also works well while sitting on a sofa, in a chair, or during a work break.

Yes. It is commonly used before bed as part of a calm evening routine.

Yes. A short 15-minute session can fit naturally into a midday or after-work reset.

Yes. ZenWave is portable and can be packed for travel as long as it is stored safely and charged appropriately.

Use the included charging cable and connect it to a suitable power source in a dry, stable environment.

Charging time depends on the battery level and power source, but a full charge typically takes a few hours.

Battery life depends on the selected mode, heat use, and overall usage pattern. A full charge is intended to support multiple sessions.

The package includes the cable specified for your ZenWave device.

For safety and battery care, follow the user manual. If the manual does not state that use while charging is supported, do not operate it while plugged in.

The indicator light or status behavior will show when charging is complete.

Check the cable, port, and power source first. If the problem continues, try another compatible power source and contact support if needed.

Store the device in a cool, dry place and avoid leaving it fully discharged for extended periods.

Do not use the device if head pressure, compression, or heat-based relaxation devices are not suitable for your condition, or if a medical professional has advised against it.

Pregnant users should consult a healthcare professional before use.

If you experience migraines or recurring head pain, consult a medical professional before use.

People with epilepsy should only use the device with medical guidance.

For comfort and fit, we recommend removing glasses before use.

You may use it with contact lenses if it feels comfortable. If you notice irritation, remove them before the next session.

No. ZenWave is intended for adult use only.

Yes, if they are comfortable using a head relaxation device and do not have a condition that makes use unsuitable.

Stop using the device immediately. If discomfort continues, discontinue use and seek medical advice if appropriate.

Yes, daily use is generally suitable when the experience remains comfortable and you follow the intended session length.

We ship to the United States and other supported destinations shown at checkout.

Typical U.S. delivery takes about 7 to 15 business days after shipment.

Yes. Standard shipping is included on all orders.

Once your order ships, you will receive a shipping confirmation email with tracking details.

Tracking can take time to refresh after dispatch. If it has not changed for several days, contact support and we will help review the shipment.

For U.S. orders, duties are generally not separately charged at checkout. If a carrier or customs authority applies a destination-based charge, the customer is responsible unless local law requires otherwise.

Yes, if the order has not already shipped. Contact us as soon as possible.

If the order has not entered processing or shipment, contact us quickly and we will review the request.

Returns may be requested within 30 days of delivery, subject to the conditions described in our Refund Policy.

We do not describe the product as a medical or guaranteed trial product, but we do offer a return window under our published policy.

Email support@casavita.life with your order number, reason for return, and supporting photos if needed.

Approved refunds are issued after the return is received and inspected. Your bank or payment provider may take additional time to post the refund.

The warranty covers manufacturing defects under normal use.

Please refer to the Warranty page or contact support for the most current coverage details.

Send your order number, a short description of the issue, and clear photos or video to support@casavita.life.

Contact us within 7 days of delivery with photos or video, and we will review the case and provide the next steps.

Check whether the battery is charged and make sure you are pressing the power button long enough to activate the device.

Check the cable, charging port, and power source. If possible, try another compatible outlet or adapter.

Make sure the selected mode includes heat or that heat is enabled if your model supports separate control.

Increase the intensity or try a different mode. Each mode is designed to feel slightly different.

Lower the intensity or switch to a gentler mode.

This is often part of the built-in 15-minute session cycle and may be normal behavior.

Higher intensity and heat use may reduce runtime. Fully charge the device and review your session settings.

A light operational sound can be normal, but loud or unusual noise should be checked. Stop using the device if the sound seems abnormal.

A flashing light may indicate charging status, low battery, or another device state. Refer to the manual for the exact meaning.

Try switching modes and confirm the device is sufficiently charged. If the problem continues, contact support.

Stop the session, adjust the fit, and try a gentler setting. If discomfort continues, discontinue use.

Restart the device, confirm the battery level, and try again. If it remains unresponsive, contact support.